OUR PRODUCTS
Many of our items are vintage, and have been previously
owned, used and loved.
We usually will only have one of each item, but occasionally
we will have more than one available, depending on the item.
We also carry many brand new items – some will be perfect, some will have occasional scuffs on the box from the store or from storage. As with the vintage items, we will try to disclose anything we see, even if it's just box scuffing.
We do our best to describe items accurately and take good photographs so you know what you are purchasing. Please be aware of that when purchasing, items are sold as-is.
Please look at the photos carefully and ask questions before you purchase.
Pre-owned dinnerware will more often than not show some usage, but we will disclose anything we see in the listing so you can make an informed decision.
We accept Paypal, Google Checkout, Checks, Money
Orders and Cashier Checks.
Please contact us if there is any problem with your
purchase. Since items are sold as-is we do not generally issue refunds, but
exceptions can be made in certain circumstances.
A refund of the purchase price (not including shipping) will be given only in the event of an error in our description. Please contact us within 2 days of receipt of the item. Returns must be pre-approved by us to be accepted. Buyer must return pre-approved items within 4 days of receipt by the same shipping method used to deliver the item. It must be returned to us in the same condition as sent out to receive refund of purchase price. Shipping is not refundable.
If there was damage in shipping please keep the packaging and if possible send a photo so we can submit a claim and send you a refund.
Care in Packaging
We are very careful packers. We do not
skimp on packaging materials. We use a lot of bubble wrap, packing peanuts and
sturdy boxes to ship your items. If we
are shipping one piece of clothing we may use an envelope or poly mailer, depending
on what it is, but in almost every other instance we will use a box. Pattern booklets will be shipped in an
envelope with cardboard unless you purchase several, then they will ship in a
box. We want your purchase to arrive in
as good a shape as it left our door.
Merchandise will ship within 2 business days of payment
confirmation. We usually ship UPS ground. UPS guarantees delivery in one to
five business days after we ship, depending on your location. We are located in
San Diego, California, so delivery time will vary depending on what coast you
are on. For small parcels less than 2 pounds we will often ship US Priority
Mail. The Priority Mail cost is the same as UPS for lighter parcels and it will
arrive a little bit faster.
We can ship Air, but the shipping will of course be higher,
sometimes significantly so. Please contact us BEFORE you purchase so we can
give you a quote based on the speed you need.
We offer a Media Mail Rate for books, but the shopping cart
cannot calculate it automatically.
Please contact us before purchase so we can give you a media
mail rate.
Keep in mind that media mail, while inexpensive, is quite
slow. It is possible it could take a few weeks to arrive.
Media Mail rate packages may not include non-media
purchases.
If you purchase a book and other items together we will ship UPS.
We Ship Internationally to Canada, UK and Australia
International First Class for smaller, light weight items
and Priority for packages over 4 pounds
We apologize for the shipping cost for international
shipments – especially if you are buying glass or pottery – we only charge you
what it costs.
In general, if an item is valuable or fragile we will ship
UPS, using their automatic insurance coverage.
We do not insure Priority Mail or Media Mail. Since we have never had a
package get lost or damaged sent through the Post Office we opt to not insure,
but will cover any product loss or damage if a problem ever does arise.
We have a smoke-free, chemical-free, hypoallergenic environment for our health and yours.
